SMART is starting to move from being an agency building a train, to an agency that will *run* a train. Big difference. Based on a lot of things I have heard in the past, there is concern that General Manager Farhad Mansourian is a better project manager CEO than an operations CEO. Time will tell, but as we approach the opening and decisions start to fall in place, I am going to reload this blog and follow the topic.
At last month's SMART board meeting, there was a presentation on First/Last Mile connectivity. The PDF is linked above, there is also a video of this meeting - March 2, 2016 which is interesting and a bit illuminating. The board rightly gives the staff of SMART and the related agencies credit for a lot of hard work, but there are a lot of holes in the strategy which underscores that transit agencies and boards don't really focus test their ideas. They look at a problem, place themselves in the problem, and imagine how the problem needs to be solved. Witness Caltrain discussing workers who can go in "later" because they have "flexible" schedules. They go to work 8-5, my office doesn't even turn the lights on until 9 AM and people get upset at meetings before 10. The schedule isn't "flexible", it's flat out different.
With SMART, the board (mostly local politicians) and staff are working from a very "how do I get to San Francisco" mindset. I can't blame them, a lot of the public reacts this way as well, if you read internet comment boards. Officially, SMART diverges from this message on their website
Today, more than 75% of commuters in the North Bay travel either within or between the two counties to get to work.
Thus we get to my first topic on the presentation on first/last mile - the North County Coordination to be provided by Sonoma County Transit. This connection is at the direction of the board and not negotiable - Windsor, Healdsburg, and Cloverdale were on the original proposed train line, and have had train service delayed indefinitely due to lack of funding. There is a bus from Cloverdale to Santa Rosa - route 60 - but it's slow compared to the freeway and doesn't go to the train depot on Airport Rd. SCT is going to add a shuttle - as seen in the first/last mile presentation, that will express between the 3 towns and the North SMART terminus at Airport Road. It will mostly run on US-101 in uncongested areas making it a quick connector. Sort of.
The proposed schedule shows the "go south in the AM, north in the PM" mindset of SMART. The only shuttles in the AM run North to South to meet trains, there are no proposed shuttles the opposite direction. One problem - the City of Healdsburg is a net *importer* of labor, not an exporter! SMART is trying to figure out how to get a small population of Healdsburg residents south, instead of the large population that is trying to get TO Healdsburg. The population shift during the day is such that tiny Healdsburg is starting to have parking wars and consider using valuable downtown land to build more parking.
Housing prices in Healdsburg are forcing the town's workforce to leave the City for Santa Rosa and Cloverdale, less expensive areas, which is bad on its own, but exacerbates the parking problem which leads to bad land use decisions which feeds back to make the housing problem worse. That workforce could theoretically take SMART to the Airport and hop a shuttle to town, but it won't exist.
Not only does a NB shuttle not exist, but the market of workers in Cloverdale who could take the shuttle to Healdsburg will be poorly served. The express shuttle will go from Cloverdale to Healdsburg in 20 minutes. SCT route 60 takes ~40 minutes to make the same run - the express cuts the trip in half and could attract new riders. However, because SMART and SCT are only thinking about "get people to the train" - the stop is located at the decrepit Healdsburg train depot on the outskirts of town (and they are building a $1 Million parking lot there), producing a walk for people making that trip which eats up any time savings. It also means that any tourists from SF who decide to take this route get dumped off in the middle of nowhere instead of the middle of town. Might as well drive. This in order to provide park and ride service to a bus for Healdsburg residents? The Healdsburg depot is out of the way for most Healdsburg residents, the bus will make an additonal out of the way stop at the Windsor "Train Depot", before winding to Airport Road. Summary - any sane Healdsburger with a car will simply drive to the Airport Road Station.
The detour through HBG to get to the old depot, and the similar winding trip in Windsor kills the trip time, reducing any incentive for people coming from Cloverdale to use the shuttle. The buses should make quick stops just off the freeway but close to the downtowns - the Amtrak bus stop at Mill/HBG Ave in Healdsburg, and right off the freeway in Windsor next to where there is a McDonalds. Shuttle service like this relies on speed. Optimizing it is the only chance to get the ridership needed to keep the shuttle going and hopefully support the train. This includes understanding that some of the riders will eschew the train altogether, using the shuttle as a fast intra-North County bus service. And they should provide service in both directions at both peaks.
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