I took Caltrain to Santa Clara today. After getting off the train, you need to "tag off" if you are a Clipper Card user. This can often be quite frustrating trying to locate the card reader, but at Santa Clara it hit a new low.
Here is the Clipper reader, off the sidewalk, off the curb, sort of dumped into some landscaping woodchips, behind the trash can and some newspaper racks. It was probably placed before the construction started, but it's still very poorly placed, in a spot where there is only 2 or so feet of open sidewalk before another curbing.
If you look to the very right of the frame (or by looking next to my shadow taking the photo) you can see that there is in fact another Clipper reader on the platform itself. So it's not like there isn't an "accessible" Clipper reader - I just want to know why they decided to put another one behind a trash can. Even if there were enough detraining passengers that a second reader would speed things up, nobody can get to the second reader, especially with a crowd around the first one.
This placement makes no sense. There are a lot of translink placements out there that seem to makes sense at first glance but in fact are quite broken, but this one is broken on its face.
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3 days ago